Frequently Asked Questions
What size should I order?
Please refer to our size chart to decide which size is best for you. If you are between sizes, we generally recommend going up a size. If in doubt, we can help give a consultation by using our contact page to reach us.
What is the "Popping Sound" when I put on my new WILD Top and Shorts for the first time? Is it ripping?
WILD Triathlon prides itself in using only the best quality materials on the market. The noise you are hearing is a guide thread that makes certain your clothing seams are lined perfectly. Once it "pops" along each seam, you are set with the perfect fit!
How do I care for my new WILD Triathlon merchandise?
Wash in cold water without fabric softener and hang to dry.
What are the shipping costs?
We offer flat rate shipping throughout the USA. $3 for one item; $6.95 for two or more items.
Do you ship internationally?
We do! We offer a flat rate shipping charge of $30 USD for international delivery. International Shipping Disclaimer: We are not responsible for any additional customs charges or fees once your package has left our facility. Customs charges and fees are the sole responsibility of the purchaser. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information.
How long will my package take to arrive?
Your package (within the contiguous United States) should arrive in 3-5 days pending no delays out of our control. International delivery can take anywhere from 10 days to 4 weeks.
I need to make an exchange or return. What now?
We're happy to help! Please visit our EXCHANGES + RETURNS page for more information.